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A-HESSCO Roadside Assistance & Towing Innovations

Towing Service

Jacksonville, Florida

Call Our Roadside Assistance Team for Immediate Service

(904) 327-9599

Always Open 24/7

 Sunday            Open 24 hours

 Monday           Open 24 hours

 Tuesday           Open 24 hours

 Wednesday     Open 24 hours

 Thursday         Open 24 hours

 Friday              Open 24 hours

 Saturday          Open 24 hours

West Jacksonville

204 Lane Ave S

Suite 2

Jacksonville, FL 32254

North Jacksonville

10943 Moncrief Dinsmore Road

Jacksonville, FL 32219

Winching Services Jacksonville FL

What should I do when my car is stuck?

Got stuck
and need fast

roadside assistance in Jacksonville, FL

Don't worry, it happens to all of us at one time or another.

It is easy to get stuck in the mud,

or stuck in the sand at the beach,
or that curb just came out of nowhere.

The Only  Winch Out Service Team 

Our team is experienced, resourceful, & go the extra mile to minimize damage when possible.

"We Go The Extra Mile To Get You Back On The Road!"

24 HR Winch Out Service

 

Winching or Winch-out Service is provided to pull the vehicle if it becomes stuck, typically in mud, sand or snow, uneven pavement that can cause a loss of traction, on a small parking barrier like a curb, etc.

Most Standard Winch Services requires that the vehicle is not more than 100’ from a paved surface.

 

What should I do when my vehicle becomes stuck?

The most important thing to do before calling for winching service is to assess the situation so you can provide as much information as possible about the location and conditions.

Winch Services Near Me

Providing inaccurate and incomplete information may cause the service to be delayed and become more costly due to bringing the wrong equipment.

 

Here are some questions that Dispatch will ask to properly assist with your Winch Out Services:

  • Where are you stuck?   --Address, cross streets, nearest highway.

  • Are you at or near the location?  --If not how far and in what direction from that location is the vehicle.

  • How far are you from a paved surface?  --Try to provide an estimate it in feet how far that the vehicle is from a paved or solid surface.

  • How many tires if any, are touching the pavement and which ones?

  • Why are you stuck?  -- pulled off the road; slid into a ditch.

  • What are the conditions?   -- muddy from the rain, or just lost traction.

  • Will a winch-out be the only service that you will need or will you require tow service after the vehicle is winched out?  -- If the vehicle is not able to be driven the vehicle will be towed under the provisions laid out under Standard Winch Out Service below.

 

Is A Winch Out The Same Thing As A Recovery?
 Not usually.  Typically a winch out
 is provided when the vehicle needs assistance to get back to a paved or solid surface from a reasonably accessible location.  Recovery is typically when the vehicle is not easily accessed and cannot be extricated by simply pulling it to a paved or solid surface with the winch cable.  An example of a recovery would be that the vehicle has overturned and has to be up-righted before it can be winched out or it has slid down a steep embankment.  A recovery will also be more expensive since more time, special equipment, tools, and a different tow truck may have to be used.

If you are unsure of what type of service you need, provide as much general information as possible for the Dispatch Service Coordinator to assist to accurately determine your needs.

If you feel that you are in immediate danger or unsure of your surroundings, dial 911 immediately.

Off-Road Winch Out Service

If your off-road vehicle becomes stuck, it will be extracted or winched out by a 4x4 dually that can access almost anywhere you can get yourself stuck. At the Beach in the sand, in State Park woods, in the yard grass, down the embankment, or in a ditch. The extraction provisions of this service covers one Winch Out Truck, one Driver, and one Technician. If the vehicle cannot be operated after extraction an additional towing charge will be applied. If a second truck and operator is needed to assist at the scene of disablement, associated costs will be at your expense by the hour. If additional manpower or equipment is required for Winch Out, the associated costs will be at your expense.

All Winch Out Services Hazardous Material Cleanup and supporting materials needed will be at your expense. 

If Vehicle Extrication Services* are needed, all associated costs will be at your expense.  

 

*Vehicle extrication is the process of removing a vehicle from around a person who has been involved in a motor vehicle accident when conventional means of exit are impossible or inadvisable. A delicate approach is needed to minimize injury to the victim during the extrication.

-https://en.wikipedia.org/wiki/Vehicle_extrication

Standard Winch Out Service

If your vehicle becomes stuck, it will be extracted or winched as long as it is adjacent (within 100 feet) to a passable, established road or thoroughfare and can be safely reached from the hard road surface. The extraction provisions of this service covers include one Standard Truck and one Driver. If the vehicle cannot be operated after extraction, an additional towing charge will be applied. If a second truck and operator is needed to assist at the scene of disablement, associated costs will be at your expense by the hour. If additional manpower or equipment is required for Winch Out, the associated costs will be at your expense.