Frequently Asked Questions: Online Job Applications
If you have difficulty with the online application process, please contact firstname.lastname@example.org and we will respond during regular business hours, which are Monday-Friday from 9:00 am-5:00 pm Eastern time.
Q: How do I apply for a job at A-HESSCO Roadside Assistance & Towing Innovations?
A: A-HESSCO Roadside Assistance & Towing Innovations only accepts applications for positions that are currently open and posted on our website. Applications are only accepted online. You can view all open positions by starting from this page:
Q: Can I apply by fax or e-mail?
A: No. Applications for positions at A-HESSCO Roadside Assistance & Towing Innovations are only accepted online. Please refrain from contacting us via e-mail, fax or phone regarding the status of your applications. In rare cases where there may be an alternate method of submitting your application, instructions will be included on the job posting.
Q: Why do I have to submit personal information in order to apply for a job? What do you do with my information?
Q: Can I apply for more than one job?
A: Yes, you can. When submitting an application for a job you can select multiple positions to be considered for.
Q: Do I have to submit a resume and cover letter to apply for a position?
A: No, but it really helps us to get to know you and your talents better. You can submit a resume and cover letter here
Q: Is there a preferred method of naming my documents?
A: Please include your last name when naming your attachments, example: Smith_resume_10001. Naming the documents in this way will be especially helpful. Please avoid using a long file name.
Q: What format should I use for my resume and cover letters?
A: We accept Adobe (.pdf) and Word (.doc and .docx) documents. Please limit your file size to 150MB.
Q: How do I know if you have received my application?
A: Once you have completed the application process, you will receive a confirmation page indicating you have successfully submitted your job application.
Q: Do I need to submit references?
A: Some positions may require you to submit additional materials. This requirement will be included in the job posting. Just like resumes and cover letters, please submit your references in either Word (.doc and .docx) or Adobe (.pdf) format and limit the file size of each attachment to 150MB.
Q: Will I be notified if the job has been filled?
A: Positions remain on our website until they are filled. Unfortunately, we are not able to contact everyone when a position is closed. You will only be notified that a position has been filled if you have interviewed for that position.
Q: Can I get updates when new openings are posted?
A: We have an RSS feed that includes all new position openings. Instructions for subscribing to the feed are available here:
Q: What are the hardware and software requirements for submitting a job application?
A: The hardware minimum is a 133 MHz processor with 32 MB of RAM. Supported operating systems include: Windows 98 or higher MAC OS9 or higher Most standard browsers will work, including: Internet Explorer 6, 7 or 8 Firefox 1.5, 2.0, or 3.0 Safari 2.0.4, 3.0, 3.1.1 or 3.2.x If you are not running on one of the supported platforms or browsers, you will need to upgrade your browser before applying for a position on our website.
Q: What if I'm using a supported browser and I'm still having problems?
A: If you encounter an error while you are applying, it may be helpful to clear your browser cache (memory). If you have not cleared your browser cache recently, it may take a few minutes to complete. If you receive an error page after clearing your cache, please contact email@example.com and report the issue.
Q: Are there any other tips for using the online application tool?
A: Do not hit the back button on your browser. Instead, always use the navigation buttons on the page. Have your resume and cover letter prepared prior to applying. We accept documents in Word (.doc and .docx) or Adobe (.pdf) format. Please limit file size to 150 MB. Your application is not complete until you hit the Submit button. If your session times out before clicking Submit, your work will be lost and you will have to start over. If you do not see your confirmation e-mail. If you click on your attachments (resume, cover letter, etc.) and nothing happens, you may have pop-up blockers enabled in your web browser. The steps to changing this setting may vary depending on what browser you are using, but you may try going to Tools > Internet Options to change your browser settings.
Q: Who do I contact if I have questions, concerns, or technical problems?
A: Contact firstname.lastname@example.org and we will respond during regular business hours, which are Monday-Friday from 9:00am-5:00 pm Eastern time